This error usually means that Power Pick has lost the web services session. This can sometimes happen if Power Pick was upgraded.
Try this Simple Potential Fix
In Power Pick > Cross Enterprise Unit Parameters > 03 Web Services Enabled
- Change this setting to FALSE and save.
- Change the setting back to TRUE and save.
Confirm Credentials
If that workaround does not resolve the issue, double-check that the Power Pick user credentials entered in ItemPath are correct (Settings > Kardex > Power Pick Web Services Connection).
Restart the Power Pick Cross Enterprise Unit Service
If the issue is still unresolved, the Power Pick Cross Enterprise Unit Service should be restarted from the list of Windows Services.
Alternatively, you can use a command to stop and start the Power Pick Cross Enterprise Unit Service.
Batch file to stop service (filename.bat):
net stop PowerPick.CrossEnterpriseUnitBatch file to start service (filename.bat):
net start PowerPick.CrossEnterpriseUnitIf you're having issues with the service stopping, you can use CMD file to kill task (filename.cmd):
taskkill /IM "GP.CrossEnterpriseUnit.exe" /F
pause