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  2. Why can’t I update an order that is in progress?

Why can’t I update an order that is in progress?

Once an order moves to Allocated or Processing in PowerPick, the system locks it to keep things running smoothly. This means you won't be able to add new lines or make changes while it's in motion.

Why does it do this? Once the system has reserved inventory or someone has started fulfilling the order, Power Pick actively prevents inventory mix-ups, duplicate picks, and fulfillment hiccups.

What should you do instead?

You've got two easy options depending on what you need:

  • Add a new order: If you're adding lines to an order, the quickest fix is to simply create a second, separate order for the extra items.
  • Start fresh with the original order: If everything has to stay together on one order, cancel or deallocate the current order, add your new lines, and resubmit it.