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What happens if my ItemPath license expires?

What happens if my ItemPath license expires?

Once expired, you can still renew your ItemPath license at any time, but until you do, ItemPath will no longer be running.

If ItemPath is installed on-premise, all your settings (i.e. reports, dashboards, workflows, users, etc.) will be saved as-is until ItemPath is reactivated. However, cloud installations will be permanently deleted one month after expiry.

In most cases, a support agreement will expire at the same time as an ItemPath license. This means that you assume responsibility for any issues as a result of the lapse.

Note: There is a 30-day grace period for renewal payments to come in, but a Purchase Order will need to be sent before the expiry date in order for ItemPath to remain functional.

Resources

To learn more about ItemPath and see it in action, please book a demo with our sales team. In the meantime, here are some of our popular articles and key topics.

Account & Licensing

Where do I find my license expiry date?

Your ItemPath license expiry date can be found in the footer of ItemPath, on the bottom left of the screen, along with the version number of ItemPath you're running. ...