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Why am I getting an error from Web Services saying "User must be logged in to use order management!"?
Issue:
ItemPath is returning this error:"message": "User must be logged in to use order management!'.
"source": "PowerPick Web Services"
Resolution:
Restart the PowerPick Cross Enterprise Unit service.
You can use a command to stop and start the PowerPick Cross Enterprise Unit service.
Batch file to stop service (filename.bat):
net stop PowerPick.CrossEnterpriseUnit
If you're having issues with the service stopping, you can use CMD file to kill task (filename.cmd):
taskkill /IM "GP.CrossEnterpriseUnit.exe" /F
pause
Batch file to start service (filename.bat):
net start PowerPick.CrossEnterpriseUnit
Resources
To learn more about ItemPath and see it in action, please book a demo with our sales team. In the meantime, here are some of our popular articles and key topics.
PowerPick Connections
Why is my Web Services connection failing?
If you are getting an error from Web Services saying "Web Services is not installed", this means that the CEU Web Services Interface module is properly set up in PowerPick. There ...
PowerPick Connections
How can I check if the Web Services endpoint is working?
Use the link below, replacing [IP] with the IP address of the Power Pick Cross Enterprise Unit. http://[IP]:1353/GP.CrossEnterpriseUnit.Integrator/ISession2 If the Web Services endpoint is working, the link will return an XML file. ...
PowerPick Connections
How do I set up the CEU Web Services Interface module in PowerPick for use with ItemPath?
A requirement for creating orders in ItemPath—with the ItemPath API or apps like Cycle Counts, Order Builder, or Order Processor—is PowerPick's CEU Web Services Interface module. This is ordered through ...