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  2. Why is my Web Services connection failing?

Why is my Web Services connection failing?

If you are getting an error from Web Services saying "Web Services is not installed", this means that the CEU Web Services Interface module is properly set up in PowerPick.

There can be several reasons for this error, because there are several steps that need to be taken to set up the CEU Web Services Interface in PowerPick.

The two most common reasons for this error are these:

  1. The CEU Web Services Interface module is not enabled in PowerPick.
  2. A Web Client station has not been set up correctly.

To check that each step has been properly configured, view the guide to setting up Web Services in PowerPick here.

If you have followed the steps in the guide and are still getting this error, try these steps next:

  • Change the "Web Services Enabled" to "False," save, then "True," and save. This may add the required web services parameter value to the PowerPick database.
  • Make sure the Power Pick Cross Enterprise Unit Service (a Windows service) is running.
  • Stop the World Wide Web Publishing Service (a Windows service that runs IIS). It might be using the default port 1353.

Resources

To learn more about ItemPath and see it in action, please book a demo with our sales team. In the meantime, here are some of our popular articles and key topics.

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How can I check if the Web Services endpoint is working?

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