Resource Central

Find the answers you need to get the most out of your software.

Workflows

How can we automatically purge materials that are expired or expiring soon?

To automate an order to pick materials that are expired, or expiring soon, you will need:A Report identifying expired materials (or materials expiring within a specified time frame)An Order Builder ...

Snapshots & Dashboard

No View found with that ID

When viewing logs, a common error you may see will indicate “No view found with that ID”. This simply means that no dashboard views have been created yet. As the ...

Reports

Why can't I import a report template?

If you are having issues importing a report template from ItemPath.com or from a different ItemPath environment, it’s possible that the environment where the template was exported from is on a ...

Data Push & Data Pull

Data Push isn't picking up transactions with export state 6 "Not to be exported"

Export state 6 “Not to be exported” will be assigned to any material in Power Pick where the Local Inventory checkbox is selected on the material property. The Power Pick Cross ...

Power Pick Connections

Where can I find the settings and logs for my Power Pick / Web Services connections?

The Connections tab is used to create, modify, and test connections between ItemPath and other services outside of Power Pick.To manage your configurations for Power Pick and Web Services, navigate ...

Installing & Updating

Do we need to back up connection configurations?

ItemPath configurations are stored encrypted in ItemPath’s database, which is automatically backed up weekly. Backups are also performed with every software update. You don’t need to do anything additional to back ...