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Resource Central
Find the answers you need to get the most out of your software.
Account & Licensing
How does renewing an ItemPath license work?
When you are nearing the expiry date for your ItemPath license, you will begin to receive renewal notices for your ItemPath license, and if applicable, your support agreement. If you ...
Account & Licensing
What is included in ItemPath's Service Level Agreements?
All instances of ItemPath have a base level of support from our highly responsive support team. We are commended for our comprehensive answers and quick resolutions. Support is delivered primarily ...
API
What is an API?
An API in very simple terms is a way for one software program to exchange information with another source. Send a Request. Get a Response. We use APIs for everyday things like: Checking ...
Power Pick Connections
How can I check if the Web Services endpoint is working?
Use the link below, replacing [IP] with the IP address of the Power Pick Cross Enterprise Unit.http://[IP]:1353/GP.CrossEnterpriseUnit.Integrator/ISession2If the Web Services endpoint is working, the link will return an XML file. ...
Users & Permissions
Why are links to ItemPath not working?
If you're finding links back to ItemPath are not working or seem incomplete, it's likely that your settings haven't been configured with the correct subdomain name or IP address. To fix ...
Users & Permissions
What is the application user type?
You may have seen an option in a user's settings to set their user type to "Application." This is a special user type that is used with the ItemPath API.An ...
