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Account & Licensing
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Installing & Updating
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Power Pick Connections
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Users & Permissions
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Data Push & Data Pull
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API
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Reports
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Snapshots & Dashboard
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Workflows
Resource Centre
Find the answers you need to get the most out of your software.
Installing & Updating
Can I allow ItemPath to use HTTPS on-premise?
ItemPath can use TLS connections locally, but this does take some extra steps to get working. This guide will show you how. Getting a Certificate and Key and Storing It We will ...
Installing & Updating
How do I restart ItemPath?
If you can access ItemPath, you can restart it through the Connection Status page. To restart ItemPath:Log in to your ItemPath instance.Select Status from the footer of ItemPath (beside Settings). Select Restart ...
Snapshots & Dashboard
Why is my widget showing an error?
Widgets need to be based on snapshots from reports of the same theme, so adding snapshots from different themes to the same widget could cause an error. If a widget shows ...
Snapshots & Dashboard
Why do snapshots need to be from reports of the same theme?
In order to compare data, snapshots need to be from reports of the same theme. This is designed on purpose to avoid errors and confusion, especially when grouping snapshots. Different themes ...
Snapshots & Dashboard
Why are snapshots slowing things down?
Snapshots that run often and calculate on a large amount of data can slow ItemPath down. We recommend running few snapshots "every minute," and only on the data you need ...
Snapshots & Dashboard
How does snapshot grouping work?
The "Count" calculation of a snapshot counts the number of rows in the report. This count can be grouped by any field in the report's data. For example, a report of ...
