- Business
-
Setup
- Installing & Updating
-
PowerPick Connections
- How do I set up the CEU Web Services Interface module in PowerPick for use with ItemPath?
- How do I set up the PowerPick SQL server to accept remote connections via IP?
- Connecting to PowerPick
- How do I fix a 504 error saying "The connection to an upstream server timed out"?
- Why am I getting an error from Web Services saying "User must be logged in to use order management!"?
- Why am I getting an error from my MSSQL connection?
- Why is my Web Services connection failing?
- How can I check if the Web Services endpoint is working?
- How do I restart PowerPick services?
- Why is ItemPath not able to connect and write to the SQL database?
- Users & Permissions
- Integration
- Features
Why am I getting an error from Web Services saying "User must be logged in to use order management!"?
Issue:
ItemPath is returning this error:"message": "User must be logged in to use order management!'.
"source": "PowerPick Web Services"
Resolution:
Restart the PowerPick Cross Enterprise Unit service.
You can use a command to stop and start the PowerPick Cross Enterprise Unit service.
Batch file to stop service (filename.bat):
net stop PowerPick.CrossEnterpriseUnit
If you're having issues with the service stopping, you can use CMD file to kill task (filename.cmd):
taskkill /IM "GP.CrossEnterpriseUnit.exe" /F
pauseBatch file to start service (filename.bat):
net start PowerPick.CrossEnterpriseUnit