- Business
- Setup
- Integration
-
Features
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Reports
- How can I check error logs in ItemPath?
- Where can I find what the data in report columns means?
- How can I get my reports sent to me automatically?
- What calculations can a report perform?
- What filters should I be adding to my reports?
- How are ItemPath reports different from PowerPick reports?
- Can I move a report to a different environment?
- Where did my transactions/history records go?
- Snapshots & Dashboard
- Workflows
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Reports
Where did my transactions/history records go?
Issue:
Transactions are missing in PowerPick.
Resolution:
Check PowerPick's History parameters for the "Days to keep" setting.
History records of PowerPick transactions are stored in PowerPick's database, which ItemPath accesses through the API. If you are not seeing some old transactions in ItemPath, it is likely that they've been archived in PowerPick.
The number of days PowerPick stores data is configurable within PowerPick. The purpose of this is to keep the database from slowing down because of hundreds of thousands of records.
For assistance with changing PowerPick settings, contact your PowerPick administrator.