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Resource Central
Find the answers you need to get the most out of your software.
Power Pick Connections
Why am I getting an error from my MSSQL connection?
If you're unable to connect to your Power Pick SQL Server, check that the server is set up to accept remote connections via IP. For more details on how to ...
Power Pick Connections
Why am I getting an error from Web Services saying "User must be logged in to use order management!"?
The Power Pick Cross Enterprise Unit Service should be restarted from the list of Windows Services.Alternatively, you can use a command to stop and start the Power Pick Cross Enterprise ...
Power Pick Connections
How do I fix a 504 error saying "The connection to an upstream server timed out"?
You can check your Power Pick connections' configuration details in ItemPath's settings, in the Kardex tab. Testing the connection will confirm which connections are failing (the MSSQL server and/or the ...
Power Pick Connections
How do I set up a floating IP as the default gateway?
To set up a floating IP as the default gateway, use this script: sudo bash ~/ItemPath/scripts/floating_ip.sh Or, from the ~/ folder: sudo bash ItemPath/scripts/floating_ip.sh This will resolve errors caused by the IP address changing. ...
Power Pick Connections
How do I set up the Power Pick database (SQL Server) to accept remote connections via IP?
Setting up SQL Server to accept remote connections via TCP/IP is a requirement for ItemPath to connect to Power Pick (if your Power Pick database is hosted using Microsoft's SQL ...
Data Push & Data Pull
Why are transactions failing to send?
If transactions are failing to export, it is likely due to an error with the connection to your ERP software. View the Logs tab of the Data Push integration to see ...
