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- Can I use a workflow to send notifications right away?
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Workflows
Can I use a workflow to send notifications right away?
You can use a workflow to send notifications within minutes of relevant events.
First, a History report will need to be set up with a Creation Date field that is filtered to show only the transactions that have been created "after" "minutes ago:" "5" (for example). This report will be used as the criteria for the workflow.
Then, a workflow can be set up with a Time trigger of every 5 minutes (matching the amount of time set in the report filter).
Check that the report contains rows in the criteria section, then add an email or SMS action to send a notification to the appropriate user or group of users.
Resources
To learn more about ItemPath and see it in action, please book a demo with our sales team. In the meantime, here are some of our popular articles and key topics.
Workflows
Creating a New Workflow
To begin a new workflow, click New Workflow located near the top right corner of the screen. If you do not have the ability to create a new workflow, your user ...
Workflows
Setting Triggers
You can adjust your trigger name at any time by clicking the edit icon (1). To set a trigger, choose one of the regularity options (2) from the dropdown list, then ...