1. Support arrow-right
  2. Order Creation Failed

Order Creation Failed

An error with the status code 422 is typically due to a duplicate order. You can look for more details in the Itempath API logs, which you can access from the footer of your ItemPath site, or via an API call.

Dashboard Item Path 07 15 2025 09 43 AM

For more information about accessing and filtering logs, see the Logs Overview.

For a breakdown of our status codes, see HTTP Status Codes.

An incorrect password can also result in a 422 error code. For more information about resetting your password, see How do I reset my password?

Re-Send Failed Attempts

If necessary, you can re-send any failed attempts within the Data Push App. There you’ll find a Failed Attempts tab where you can select individual order lines, or select all and then select Resend. For more information on resending failed attempts, see Integration Failed Attempts.

Failed attempts